Post 5 of 6: Delivering IT as a Service with vCloud Director
Once a request is submitted, vRM’s highly-customizable workflow engine kicks into high gear. An email is sent to the requestor’s manager (or other defined approver) for review. If approved, vRM initiates the next step in the workflow, which is to initiate the provisioning of the requested vApp into the specified cloud. If rejected for whatever reason, the rejection workflow commences and the requestor receives a friendly email highlighting why. Behind the scenes, vRM can track licensing for deployed apps, build reports on inbound requests, provisioning details, etc. Users can also use the vRM portal to request entire clouds. Again, if/when approved, vRM handles the entire provisioning process — completely hands-off — up until the time the user needs to access the new vApp for customization.
When you consider all of this plus the power of vCloud’s open API’s and management framework, it should be easy to understand why vCD’s automation capabilities are a game changer and will help accelerate cloud adoption.