Use vCloud Automation Center’s Property Dictionary to Customize ServiceRequests

As I’ve alluded to on more than one occasion, VMware’s vCloud Automation Center (vCAC) is more than just a cloud portal. It is a solution designed to take defined business policy and requirements and apply them to the underlying IT systems, providing a governance model that delivers infrastructure-as-a-service (IaaS) with business agility in mind. Once defined, those policies are applied to vCAC’s individual policy definitions to build a “mesh policy” that provide the governance and controls for self-service, automation, and lifecycle management. The result is a finely-tuned service deployment model that defines the applications (blueprints), where they can be deployed, who can deploy them, and under which circumstances they are (or aren’t) allowed to be deployed. More than just a cloud portal.
vCAC 5.1 provides a ton of this capability “out of the box”, but the solution can also add a tremendous amount of additional capability using built-in control concepts, custom properties, and native integration with external tools such as PowerShell, vCenter Orchestrator (vCO), and others. The possibilities are immense. Those of you who are familiar with vCO will immediately realize the power of that last statement. If you’re not familiar with vCO you should stop reading this, download/deploy the vCO appliance, and make it your best friend…then come back and finish reading.